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GoodRequest

Fintech companies have changed customer expectations forever. Banks know this, but there is a gap between knowing and actually responding, a gap that someone else will fill. This article explores where the line lies today between the bank that customers tolerate and the one they actively want.

Trends in banking apps that drive customer retention

Veľká skupina ľudí pózuje na piesku počas firemného podujatia pod holým nebom. V pozadí sú stromy, prístrešok a modrá obloha.

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Bruno Grinč

The quality of a digital product depends on the people who create it. And that holds true even today, as AI enters the picture. The difference between a team that merely follows instructions and a team that thinks through problems doesn’t become apparent right at the start of a project. It becomes clear the moment things stop going according to plan. That’s why we’re extremely selective about who we bring onto the team. Here’s a behind-the-scenes look at how we hire the best.

IT Hiring: Why great products start with the right team

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Imagine you’ve invested thousands of euros in SEO. Your website is technically sound, your content is growing, and you’re holding your position on the first page of Google search results. On paper, it looks perfect.

However, reality is starting to unfold differently: traffic is dropping, the number of relevant search queries is decreasing, and customers seem to have “disappeared.”

SEO vs. GEO: Why traditional SEO is no longer enough for your business

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Miroslav Gajan

This session is for CTOs, Lead Developers, and Product Owners who want to build mobile apps that survive the first release without requiring a total rewrite.

Scaling Beyond the MVP: Guide to SwiftUI technical debt

Postava, s logom GoodRequest miesto hlavy, interaguje s ikonou zdravia zobrazenou na veľkom mobilnom telefóne.

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Damián Orlický

Insurance companies are moving beyond viewing mobile interfaces merely as repositories for policies and are transforming them into smart platforms that manage health, property, and finances in real time. This analysis, based on the market expertise of the GoodRequest agency, combines a business perspective with the real-world needs of digital service users.

The Digital Experience in Insurance: From Passive Contracts to a Useful Tool

Ilustrácia ciečneho plochého zámku na zelenom pozadí s bielym logom GoodRequest.

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Andrej Jaššo

If your application still requires passwords with a hash and capital letter, you are deliberately making things difficult for your users. Traditional authentication is a technical debt that costs you money with every failed registration. Switch to passkeys, a technology that combines bulletproof security with 2-second login using biometrics.

Passkeys: Why the future of login doesn't involve passwords

Vizualizácia používateľského rozhrania Snackbaru, ktorá ukazuje produktovú ponuku na veľkom tablete a detailnejšie zobrazenie kategórií snackov v mobilnej verzii.

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Vizualizácia mobilnej aplikácie Snackbar s login obrazovkou a produktovým rozhraním v mriežke.

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It was born out of a common moment that we all know: hunger, a snack, and the annoying search for change. Snackbar transforms the company snack bar into a modern system that saves time, nerves, and administration.

Snackbar: get your snacks organized once and for all

Logo GoodRequestu a logo O2, spolupráca.

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We have established cooperation with O2 Slovakia focused on two key areas: customer experience and modernization of technological processes. The goal is more stable development of digital services and higher satisfaction among O2 customers.

#grpartners: bringing a new perspective on the customer journey and software development at O2 

Ikona kalendára zobrazujúca rok 2025 s logom GoodRequest namiesto nuly.

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They say a company’s success isn’t measured only by revenue, but also by what it gives back to its surroundings. For us at GoodRequest, 2025 was a confirmation that a path built on trust and quality is the right one. This is reflected not only in our cNPS of 55, but more importantly in the fact that long-term partners account for as much as 75% of our growth. From the revolution in digital identity with PassGate to the intuitive Humanet, this year we once again proved that technology should primarily serve people. Join us in looking back at a year in which we worked together with you to build a responsible digital world.

Latest news

Trends in banking apps that drive customer retention

IT Hiring: Why great products start with the right team

SEO vs. GEO: Why traditional SEO is no longer enough for your business

Scaling Beyond the MVP: Guide to SwiftUI technical debt

Trends in banking apps that drive customer retention

IT Hiring: Why great products start with the right team

SEO vs. GEO: Why traditional SEO is no longer enough for your business

Scaling Beyond the MVP: Guide to SwiftUI technical debt

The Digital Experience in Insurance: From Passive Contracts to a Useful Tool

Snackbar: get your snacks organized once and for all

#grpartners: bringing a new perspective on the customer journey and software development at O2

Year 2025 at GoodRequest